At Elaris Home Care, we respect your privacy and are committed to protecting the personal information of our clients, families, employees, caregivers, and applicants. This Privacy Policy explains how we collect, use, store, and protect your information.

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Information We Collect

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We may collect information including:

• Name

• Address

• Email address

• Phone number

• Date of birth

• Employment and application information

• Care preferences and service information

• Health-related information necessary to provide home care services

• Any information voluntarily submitted through our website, forms, or communication

 

How We Use Your Information

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We use information collected to:

• Provide home care services

• Respond to inquiries and service requests

• Process employment applications

• Conduct onboarding and employment activities

• Coordinate caregiver scheduling and client care

• Communicate important service and employment updates

• Comply with legal and regulatory requirements

 

SMS Communications

 

By providing your mobile phone number and opting in through our website forms, employment applications, service inquiries, or other written consent methods, you agree to receive SMS text messages from Elaris Home Care related to:

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• Employment opportunities

• Interview scheduling and reminders

• Application status updates

• Onboarding requirements

• Training notifications

• Caregiver scheduling and shift assignments

• Client care coordination

• Service-related communications

 

Message frequency may vary. Message and data rates may apply.
Consent to receive SMS messages is not a condition of receiving services from Elaris Home Care.

You may opt out of receiving SMS messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.

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Information Sharing

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Elaris Home Care does not sell, rent, trade, or otherwise disclose personal information to third parties for marketing purposes.
 

​No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent and phone numbers collected for SMS communications will not be shared, sold, rented, or transferred to any third party or affiliate for marketing purposes. Text messaging opt-in data and consent information will not be shared with any third parties except as required by law or to facilitate the delivery of messaging services.
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We may share information only when necessary to:

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• Provide requested services

• Process employment-related requirements

• Comply with legal obligations

• Protect the safety, rights, or property of our clients, employees, caregivers, or organization

 

Data Security

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We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, or destruction. Information is stored using secure systems and access is limited to authorized personnel.

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Your Rights

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You may request to:

• Access your personal information

• Correct inaccurate information

• Update your contact information

• Request deletion of personal information where permitted by law

SMS Terms & Conditions

By opting into SMS communications from Elaris Home Care, you agree to receive text messages regarding care consultations, service scheduling, caregiver assignments, employment opportunities, application updates, interview reminders, training notifications, and other service-related communications.

Message frequency may vary.

Message and data rates may apply.

Reply STOP at any time to opt out of future messages.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase or receiving services.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Elaris Home Care
Phone: (404) 491-9996
Email: care@elarishomecare.com
Website: elarishomecare.com